Meet the Team Behind Hybrid Interaction

We're the CRM and gamification team that helps you move from strategy to execution. You work with people who understand iGaming, know the tools, and stay close to the daily work behind retention and player lifecycle performance. No handoffs into the unknown. You deal directly with the specialists responsible for your CRM results.

Meet the Team Behind Hybrid Interaction
How we work

A Unified CRM and Gamification Team

For us, strategy and execution belong in the same room. We plan the CRM logic, build the segments, manage the campaigns, configure the tools, test the gamification mechanics, and keep improving the journey as the data comes in.

We keep the work clear, fast, and accountable at every stage.

Team structure

Global Team. Shared Expertise.

We bring together people from different backgrounds and cultures.

Built Across Markets

Our team works across multiple languages and markets, giving us a broader view of how players behave, how operators work, and how CRM needs change from one audience to another. This diversity shapes how we think, communicate, and deliver.

Built Across Markets
Profiles

Our Core Team

  • Shahar Attias

    Shahar Attias

    CEO

    shahar@hybridinteraction.com
  • Konstantin Pellmann

    Konstantin Pellmann

    Head of CRM Operations

    konstantin@hybridinteraction.com
  • Nelli Zhamagortsyan

    Nelli Zhamagortsyan

    Head of Business Development

    nelli@hybridinteraction.com
  • Zhanna Manukyan

    Zhanna Manukyan

    CRM Operations Team Lead

    zhanna@hybridinteraction.com
  • Nona Titanyan

    Nona Titanyan

    CRM Operations Team Lead

    nona@hybridinteraction.com
  • Edgar Yeghikyan

    Edgar Yeghikyan

    CRM Project Manager

    edgar@hybridinteraction.com
  • Kelvin Lahera

    Kelvin Lahera

    CRM Project Manager

    kelvin@hybridinteraction.com
  • Ani Nalbandyan

    Ani Nalbandyan

    CRM Project Manager

    ani@hybridinteraction.com
  • Wilford Neil San Miguel

    Wilford Neil San Miguel

    CRM Project Manager

    wilford@hybridinteraction.com
  • Mariam Mesrobyan

    Mariam Mesrobyan

    CRM Project Manager

    miriam@hybridinteraction.com
  • Angela Gasparyan

    Angela Gasparyan

    CRM Project Manager

    angela@hybridinteraction.com
  • Mariam Grigoryan

    Mariam Grigoryan

    Marketing Manager

    masha@hybridinteraction.com
  • Mariam Avetyan

    Mariam Avetyan

    Post-Production Specialist

    mariam@hybridinteraction.com
  • Diana Tumanyan

    Diana Tumanyan

    Management Administrator

    diana@hybridinteraction.com
Work with us

Work Directly With the Team Behind Your CRM

Whether you want to build a CRM function, improve retention, or introduce gamification, you'll work with the people who plan, manage, and optimise the delivery.

Book a Consultation