ICE Barcelona 2027

18 Jan – 20 Jan 2027

Barcelona, Spain

About the Event

Find out where to meet the Hybrid Interaction team on the global stage, what solutions we'll be presenting, and how we're assisting international operators in reshaping CRM, gamification, and player lifecycle management. Book a meeting in advance to walk through your global retention roadmap, key operational hurdles, or upcoming platform migrations.

Programme

ICE Barcelona stands as the global centerpiece for gaming executives, tech providers, and CRM leaders shaping the future of player engagement. Our focus centers on next-generation lifecycle design: combining immersive gamification, real-time personalization, and cross-product loyalty mechanics. Throughout the event, we will be dissecting:

  • Global CRM Strategy: Scalable retention frameworks built to seamlessly adapt across multi-jurisdictional markets.

  • Advanced Gamification: Tournament structures, dynamic achievement levels, and interactive rewards that transform standard gameplay into everyday habits.

  • Operational Excellence: Streamlining daily campaign execution, automated trigger flows, and performance tracking without the noise.

Meet with us for a practical working session - bring the core KPIs you are looking to move, and we will map out a clear strategy together.