SBC Summit Rio 2026

Discover where to find the Hybrid Interaction team, what we'll be discussing, and how we're helping operators adapt CRM strategies, boost retention, and drive localized engagement across Latin America. Reach out or schedule a meeting in advance to chat through your LATAM growth plans, current operational bottlenecks, or upcoming player engagement initiatives.

SBC Summit Rio brings together Brazil’s top operators, international suppliers, and CRM leaders under one roof, making it the prime venue for actionable strategy. This year our focus centers on scaling CRM in high-growth markets: localization, automated player journeys, and retention tactics tailored to the Latin American landscape. Throughout the event, we’ll be covering:

• Localization & Onboarding: Crafting immediate-impact welcome sequences, local payment trigger strategies, and regional player journeys.

• Lifecycle Automation: Building automated workflows and testing loops that scale operations seamlessly across massive player bases.

• Sports & Gaming Gamification: Tailoring custom engagement mechanics, real-time event triggers, and reward structures that drive long-term loyalty.

Connect with us for an open, practical discussion - bring your regional performance metrics and let's tackle your CRM targets together.