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Writer's pictureShahar Attias

ChiefsClash | HI Archives, OCT 2024



ChiefsClash is here - a day later than planned, but with a blast from the past...


Over the years, the Hybrid Interaction experts wrote many articles, and in the spirit of Halloween, we have decide to treat you with a bomb of 30 (!) top CRM essays about VIPs, Loyalty and anything that is hot in iGaming - all converted into audio, for your leisure (?)


Here are all the episodes with direct links to their streaming platforms:


7 Tips for Key CRM Metrics


5 Tips for Christmas Promos in Brazil


A Day in The Life of a CRM Exec


German Market Benchmark: Casino Loyalty Programs Post Regulation


US Market Benchmark: Player Clubs Review


Loyalty Programs KPIs


Play Hard - Work Hard?


Time To Do Away with BI


99 Problems But B&M ain’t One


Selecting The Right CRM Tools

🎙: https://lnkd.in/ds3fKWAG


VIPs: Using the RFM method


OKR: The Woke Version of KPI


US vs. UK CRM KPIs


Online vs. Offline Casino Management: Key Differences


Martingale: Understanding the Lure of the “Can’t-Lose” System


On Slot Machines & Sound Effects


Top 3 KPIs for Effective iGaming Call Centre Management


A New Problem for CRM |


Getting the Best of Social and Real-Money Gaming


Back to CRM Future


Your Ideal iGaming Platform


How Predictive Analytics Can Make You More Money


Innovation in iGaming


Being Popular is Great; But is it Costing You Money?


Get Your Players to YES!


Bonus Costs: Are You Losing Money?


Chairman’s Summary Notes


Beyond Sesame Street


One Big Whale or a School of Little Fish


Maximizing Affiliate Earnings

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