NEWS

Dear Sigma, I wrote you but still ain't callin' I left my cell, my Slack, and my Telegram at the bottom I tagged you on two stories back...

With social media and tech conglomerates enforcing stringent rules on otherwise innocuous affiliate operations, streaming services and...

The safest way to increase the wallet share you earn from your players, is by engaging them through as many products as possible on YOUR...

Understanding who your customers are is the first step toward becoming customer-centric. Understanding who your customers are is...

As I opened the annual CRM & Retention Seminar I moderated during the last iCE conference in London, I quoted a fantastic online article...

Captain’s Log, Stardate 3.14159: The London conferences were absolutely amazing. The participants reminded me of young kids during a...

This month’s Viewpoint features a two-part interview where Dana Workman sits down with Shahar Attias of Hybrid Interaction and Marc...

This month’s Viewpoint features a two-part interview where Dana Workman sits down with Shahar Attias of Hybrid Interaction and Marc...

Dana Workman interviews Shahar Attias of Hybrid Interaction on what some of the best retention tools are for VIPs, how to get them to...