NEWS

Feel like you are “sinking” with data that doesn’t really makes sense? Last week we have talked about Customer Analytics in Online...

As I opened the annual CRM & Retention Seminar I moderated during the last iCE conference in London, I quoted a fantastic online article...

Captain’s Log, Stardate 3.14159: The London conferences were absolutely amazing. The participants reminded me of young kids during a...

This month’s Viewpoint features a two-part interview where Dana Workman sits down with Shahar Attias of Hybrid Interaction and Marc...

This month’s Viewpoint features a two-part interview where Dana Workman sits down with Shahar Attias of Hybrid Interaction and Marc...

Dana Workman interviews Shahar Attias of Hybrid Interaction on what some of the best retention tools are for VIPs, how to get them to...